Virtual staffing professional providing remote customer support

Keep Your Trucks Moving Across California

Dedicated dispatch, load coordination, and back-office support for California trucking and logistics companies.

From port drayage in Los Angeles and Long Beach to Central Valley agricultural hauling and Inland Empire last-mile freight, Piezel's dispatch teams keep your trucks loaded, your drivers informed, and your paperwork moving.

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What We Handle

01

Load booking and coordination via DAT, Truckstop.com, and other load boards, under your direction

02

Dispatch support — assigning loads, tracking pickup/delivery windows, relaying updates

03

Driver communication — check calls, ETA updates, breakdown and delay escalation

04

Carrier and broker coordination — rate confirmations and documentation exchange

05

Paperwork processing — bills of lading, proof of delivery, trip documentation

06

Billing and invoicing support, including factoring and broker payment follow-up

07

Compliance and documentation tracking — driver files, insurance certificates, permits

08

After-hours dispatch for overnight, weekend, and early-morning port or produce schedules

Built for California
Freight

01

Port drayage coordination for Los Angeles, Long Beach, and Oakland

02

Central Valley agricultural and produce-hauling schedules

03

Statewide lane coverage — I-5, I-80, I-10, and Inland Empire distribution routes

Simple Setup

How It Works

A clear four-step path from onboarding to live support.

01
STEP 01

Discovery call — we map your workflow, tools (TMS/ELD), fleet size, and primary lanes

02
STEP 02

A dedicated dispatch/back-office team is trained on your carriers, lanes, and load boards

03
STEP 03

The team operates inside your existing TMS and communication tools, on your schedule

04
STEP 04

You receive ongoing reporting on loads booked, on-time performance, and open issues

FAQ

Frequently Asked Questions

Yes — our team operates within your current TMS, ELD, and communication tools rather than requiring you to switch systems.
Yes, including early-morning port and produce-hauling schedules common across California.
No — we support documentation and paperwork organization, but this is not a substitute for a licensed compliance role.
We work with owner-operators and small-to-mid-size fleets that need dedicated dispatch support without a full in-house hire.